The remote observing system at W. M. Keck Observatory has been in place for more than 20 years, but prior to 2020, it had focused on providing observing access only to observers physically located at a prescribed set of formal sites, typically dedicated rooms located at member universities in the Keck partnership. The Novel Coronavirus pandemic of 2020 forced a rapid and drastic change in the philosophy and design of the Keck remote observing system. These changes were made in two phases. The first phase could be characterized as triage or emergency response, while the second phase focused on longer term issues such as security, staff support, and maintainability of the system.
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