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27 April 2023 Development of an algorithm for the distribution of applications for the digital transformation of the service business
A. G. Sargsian, I. E. Egorova
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Proceedings Volume 12637, International Conference on Digital Transformation: Informatics, Economics, and Education (DTIEE2023); 126370X (2023) https://doi.org/10.1117/12.2680871
Event: International Conference on Digital Transformation: Informatics, Economics, and Education (DTIEE2023), 2023, Fergana, Uzbekistan
Abstract
The article deals with one of the most important processes in the service business - the task of distributing applications among service specialists, taking into account a large number of requirements, which are often difficult to formalize. The scheme of the algorithm operation is presented, formalized descriptions of the initial data, internal variables of the algorithm are given, the constraints of the problem are presented, the objective function and operators of the genetic algorithm are determined. The developed algorithm will optimize the business process of distributing applications, which will help achieve the strategic goals of the business.
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A. G. Sargsian and I. E. Egorova "Development of an algorithm for the distribution of applications for the digital transformation of the service business", Proc. SPIE 12637, International Conference on Digital Transformation: Informatics, Economics, and Education (DTIEE2023), 126370X (27 April 2023); https://doi.org/10.1117/12.2680871
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KEYWORDS
Algorithm development
Genetic algorithms
Automation
Mathematical optimization
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